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Privacy Policy

Effective Date: February 17, 2025

Last Updated: February 17, 2025

Curated Vacation Properties (\"CVP,\" \"we,\" \"us,\" or \"our\") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website and book a stay through our direct booking engine.

1. Information We Collect

When you use our website and booking engine, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, payment details, government-issued ID (if required for verification), and any other information provided during booking.
Reservation Details: Check-in/check-out dates, property preferences, special requests, and guest details.
Payment Information: Credit card details or other payment method information processed securely through our third-party payment processor.
Website Usage Data: IP address, browser type, device information, referral source, and other analytical data collected through cookies and similar technologies.
Communication Data: Correspondence with our customer service team, feedback, reviews, and inquiries.

2. How We Use Your Information

We use your information to:

Process and manage bookings and payments.
Communicate with you about your reservation, send confirmations, updates, and important notifications.
Provide customer support and respond to inquiries.
Improve our website, services, and customer experience.
Send marketing and promotional materials (only if you have opted in to receive them).
Comply with legal obligations and protect our business against fraud and unauthorized transactions.

3. Sharing of Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Third-party partners who assist with payment processing, website hosting, customer support, and analytics.
Property Owners and Managers: To facilitate your stay and fulfill your reservation.
Legal Compliance and Protection: If required by law, to enforce our policies, or to protect our rights, property, or safety.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

Accessing, correcting, or deleting your personal data.
Opting out of marketing communications.
Restricting or objecting to certain processing activities.

To exercise your rights, please contact us at info@staycvp.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised \"Last Updated\" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Curated Vacation Properties

199 St. Philip St Charleston, SC 29403

info@staycvp.com

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